Bank of Ireland issues warning to businesses over ‘Live Chat’ scam to access bank accounts
Fraudsters are calling customers pretending to be from Bank of Ireland, claiming that their account has been compromised.
They are then directing them to a live chat service or to download software to their computer, and asking for card details, online banking details and activation codes.
“Fraudsters are mainly targeting business banking customers with this scam, duping them into allowing remote access to their computers and bank accounts,” Bank of Ireland said.
The caller, pretending to be from Bank of Ireland, asks the customer to log into their online banking as normal and to go to another new website, saying this is “for a live chat service” or “to verify the customer’s PC”.
However, this new site allows the fraudster remote access to the customer’s computer, where they can see their screen and access all of their files and programmes.
The caller then sets up payments on the customer’s online banking, asking them to read out the one-time codes from their Bank of…
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