Irish Rail admits ‘we got it wrong’ and says timetable changes will be reversed

Updated at 12:15

Irish Rail spokesperson Barry Kenny has acknowledged that the company “got it wrong” with the recent planned changes to services on the Dublin to Belfast line.

“We got it wrong, and we are genuinely very, very sorry to our customers. It’s been very disruptive in recent weeks for our customers. People build their work, their education, their childcare around their travel with us, and we have let them down. We are sorry for that.

“The change we made on the 16th of September, did improve the situation with the evening peak. But the issues were continuing in the morning, and we were liaising with Translink, with whom we jointly operate the Belfast services and the NCA are regular commuters,” he told RTÉ radio’s Today with Claire Byrne show.

Mr Kenny explained that the timing changes “were too ambitious.”

“We underestimated the impact of a lot of those changes in the morning peak, the kind of interchange that was happening, because there were delays to…