Ryanair to take disruptive passengers to court in ‘major clampdown’

Ryanair will now file legal proceedings against disruptive passengers, the airline has confirmed.

The company is claiming €15,000 in damages against a passenger on a flight between Dublin and Lanzarote last year, claiming the customer disrupted the flight.

Ryanair contends the passenger’s behaviour forced the flight to divert to Porto, where it was delayed overnight and caused 160 passengers to “face unnecessary disruption as well as losing a full day of their holiday”.

The airline has described the passenger’s behaviour as “inexcusable” and “completely unacceptable”.

It said the €15,000 figure comes from the cost of overnight accommodation, passenger expenses, and landing costs.

Ryanair said it has a strict zero-tolerance policy towards passenger misconduct, adding it “will continue to take decisive action to combat unruly passenger behaviour on aircraft”.

Announcing what the airline described as a “major clampdown”,…